Conflict Resolution Part 1

shutterstock_137682284I’m often asked, “How do you smooth over a conflict,” or, “How do you keep things from blowing up,” or, “How do you resolve a conflict without ruffling feathers?”

While it depends greatly upon the situation, in general I’d offer that this points to our cultural fear around conflict. We are conflict avoidant, and trying to smooth over a conflict without expecting it to be uncomfortable is the wrong approach.

What people really want to know is, “How can I resolve a conflict without anyone feeling uncomfortable, without someone getting upset at me.”

Continue reading